Contact
Contact Outlet Store
Visit 12 Chapman St, Greenfield, MA, 01301. Call 413) 773-3996 or email support@outletstorema.com. Hours are Monday through Saturday, 9 AM to 5 PM; Sunday closed, America/New_York time. We respond to escalated order issues within 3 business days.
Choose the right channel
Email is best for order details, returns, and product questions that need a written record. Call the store for immediate location or access questions during open hours. Include your order number when asking about an existing purchase.
Send a message
Use the contact form below to describe what you need. Do not include payment-card details or other sensitive financial information.